Covid-19 Business Continuity Plan

With safety as our number one priority, Quality Testing, Inc. recognizes the importance of responding in a systemic, consistent and proportionate way to ensure the safety and well-being of all our colleagues and their families, visitors to our locations as well as ensuring that we play a responsible role in supporting the containment of the pandemic.

Effective immediately and until further notice, delivery drivers to QTI will not be granted access to the inside of our facilities, except for the express purpose of tractor‐trailer load handling.

Quality Testing, Inc. continues to monitor what is a fluid and difficult situation. We will do our best to continue to receive packages and shipments of your test coupons in-lieu of state or federal mandatory shutdown. 


In the event of a mandatory shutdown:   

Calls Forwarded

All calls will be forwarded to a member of our staff to provide an open line of communication and continue operations on limited basis.  

Limited Staff

While we may be able to receive your coupons, test results may be delayed due to limited staff availability.
We will work to coordinate production in a manner that complies with state and federal regulations.  Where staff availability is not possible or allowed by law, a plan for receiving will be determined on a case-by-case basis.

E-mail Availability

Customer service staff members can also be reached via email should additional assistance be required. Please be patient as you will receive a response in a timely manner.

Expect Delays

We will do our best to continue to provide the level of service you've come to expect.  However, please expect delays as we work to mitigate the impact on our production schedule during the challenges imposed by Covid-19. 
We have taken, and continue to take, multiple steps to ensure the health and safety of our people, our customers and our suppliers and the communities in which we operate, while minimizing disruption to operations. Thank for your understanding and continued patronage during this unprecedented time.